Terms of delivery

Terms and conditions 

Welcome to Tuparent

These terms and conditions outline the rules and regulations for the use of Tuparent's Website, located at tuparent.holidayfuture.com. 

By accessing this website we assume you accept these terms and conditions. Do not continue to use tuparent if you do not agree to take all of the terms and conditions stated on this page.  

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company's terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, the law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same. 

License 

Unless otherwise stated, tuparent and/or its licensors own the intellectual property rights for all material on tuparent. 

All intellectual property rights are reserved. You may access this from tuparent for your own personal use subjected to restrictions set in these terms and conditions. 

You must not:  

  • Republish material from tuparent
  • Sell, rent or sub-license material from tuparent 
  • Reproduce, duplicate or copy material from tuparent 
  • Redistribute content from tuparent  

This Agreement shall begin on the date hereof. 

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. tuparent does not filter, edit, publish or review Comments prior to their presence on the website.
Comments do not reflect the views and opinions of tuparent ,its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, tuparent shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Tuparent reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
    

You warrant and represent that:  

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; 
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party; 
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy 
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.  

You hereby grant tuparent a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media. 

Hyperlinking to our Content 

The following organizations may link to our Website without prior written approval:  

  • Government agencies; 
  • Search engines; 
  • News organizations; 
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and 
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.  

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site. 

We may consider and approve other link requests from the following types of organizations:  

  • commonly-known consumer and/or business information sources; 
  • dot.com community sites; 
  • associations or other groups representing charities; 
  • online directory distributors; 
  • internet portals; 
  • accounting, law and consulting firms; and 
  • educational institutions and trade associations.  

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of tuparent; and (d) the link is in the context of general resource information. 

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site. 

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to tuparent. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response. 

Approved organizations may hyperlink to our Website as follows:  

  • By use of our corporate name; or 
  • By use of the uniform resource locator being linked to; or 
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.  

No use of tuparent's logo or other artwork will be allowed for linking absent a trademark license agreement. 

iFrames 

Without prior approval and written permission, you may not create frames around our Web Pages that alter in any way the visual presentation or appearance of our Website. 

Reservation of Rights 

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions. 

Removal of links from our website 

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly. 

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date. 

Disclaimer 

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:  

  • limit or exclude our or your liability for death or personal injury; 
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation; 
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or 
  • exclude any of our or your liabilities that may not be excluded under applicable law.  

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty. 

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Ordering from web site

The products to be ordered are selected on the website by adding them to the shopping cart or by requesting a quote for the product/service to be sold. The order is paid for in the online store or by paying a separately delivered invoice. By placing an order, you accept these terms of delivery, product prices and delivery costs. The reservation is confirmed when the customer has paid the payment.

Payment and payment methods

The payment method is credit card or bank transfer (invoice). ​​​​​The transaction is concluded between the customer and the seller. The seller is responsible for all obligations related to the transaction.

Delivery methods

The ordered services/products will be delivered to the destination specified in the order. ​If the service is incorrect or incomplete, the seller must be notified immediately, but no later than 14 days.

Complaints

Before the order is delivered, the order can be canceled by sending a written notification to the seller by email. The seller is legally liable for errors in the products/services sold. In case of complaints, please contact our contact person. The consumer has the right to refer any disputes to the Consumer Disputes Board.

Cancellations

Cancellations must always be made in writing by email to the contact person. Cancellations are considered to have occurred when the information has arrived at the contact person's email. If the cancellation is made due to illness, accident, etc. of the customer or a close relative, the customer is entitled to receive a refund of the reservation fee paid, excluding the 20% reservation fee. The lessor has the right to demand a medical certificate or other reliable explanation of the reason for the cancellation.

If the case is force majeure, the seller may cancel the reservation. The customer is then entitled to receive a full refund of the amount paid to the lessor.

If the customer cancels the reservation, the reservation fee (20%) will not be refunded. If the reservation is canceled later than 30 days before the start of the rental, the payments made by the customer will not be refunded at all.

Prices

The prices of products and services are indicated in euros. We reserve the right to change prices. Prices include VAT at the prevailing tax rate.

Terms and conditions of rental properties

The rental property is available to the customer as follows:

Arrival (unless otherwise agreed);

– from 4:00 p.m.

Handover of the property is on the day of departure (unless otherwise agreed);

– before 12:00 p.m (for some properties 11:00).

Number of people

The property may be used by the number of people stated when making the reservation.

Parties

Organizing parties that exceed the number of people visiting the property must be agreed in advance.

Pets

Pets (max 2) are allowed in Lomakivakka, Lähderinne, Kotokuusi 2, Kotokuusi 4 and Kotomänty 3. Pets are prohibited in other properties.​

Smoking

Smoking is prohibited in all indoor areas of the properties under penalty of a fine.

Contents

The use of furniture, household appliances, cooking and eating utensils, as well as mattresses, blankets and pillows is included in the rent. In addition, the use of electricity and water within normal limits. Washing cars or using your own hot tubs, etc. is not permitted without a separate agreement. Firewood, as well as the use of cleaning equipment and supplies in the apartment are included in the price. Charging electric vehicles without a separate agreement is not permitted.

Free use of the rowing boat (if any) is included in the price.

Bed-Linen

Linen and towels are not included in the rent at most our properties, but can be rented separately. Check the description of the property.

Final cleaning

Final cleaning is included in the rent at Aurinkorinne, Villa Quu and Kotokuusi-/Kotomänty apartments. In other properties, the customer cleans themselves or orders final cleaning for a separate price.

Other

Since the location of the holiday properties is in the countryside, the customer must understand that temporary power outages may occur due to snow load, power line failures or storms.

Damage

The customer is responsible for any damage caused to the property and has a duty to report any damage observed.

Contacts

 Ismo Nurmela. Email: ismo.nurmela at tuparent.fi

Jarmo Lumpus. Email: jarmolumpus at gmail.com

Tuparent Oy. Address: Heikinkatu 20 as 4, 90100 Oulu